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“Leading
the way to intelligent automotive business solutions,
empowering you to build customer loyalty and
more profitability for your dealership.” |
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Since July of 1986 DiversiForm, Inc. (DFI) has
been a national leader in providing quality, innovative printed
products and information management through customer retention management
services (CRM) to the Automotive Industry. Many of the products
that dealers and service shops use daily have evolved as we continue
to innovate and respond to business needs. We have a national reputation
for providing unparalleled customer service while offering flexible
business solutions not available elsewhere in the marketplace. Following
are some of the products and services we have developed and enhanced
over the years.
DFI “Top 100”
DFI has been recognized every year since 1998 by multiple trade
and industry associations and magazines as a “Top 100” distributor
for business forms, labels, and CRM solutions in the USA and continues
to innovate and grow. Locally, DFI earned the distinction of being
ranked among the 100 fastest growing companies in the Portland,
OR, metropolitan area by the local business journal first in 2005.
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ReminderTRAX®: Customer
retention made easy! This is one of our most popular programs
to help you retain new and repeat customers by printing and
mailing targeted and timely service reminder letters and postcards
that also offer optional service incentives. ReminderTRAX
is a proven customer retention tool that keeps your customers
coming back to the dealership for all of their automotive
needs.
NEW ENHANCEMENTS & INNOVATIONS:
CompleteTRAX™
Survey Letters -
- We mail survey to your customers
- we pay ALL postage
- We scan your cards
- We give you instant online feedback
Super
Recall™ & Super Stock™ are automated solutions
for proactively identifying automobile recalls and driving
additional warranty and service revenues to your dealership.
Online Service Appointments and Service History
- reduce personnel expense while increasing convenience for
your customers by offering real-time, online appointment setting
and service history with your own custom web pages.
E-Mail Collection - want to offer more e-mail
marketing but don't have your customers' e-mails? Our Opt-In
e-mail collection solves that problem. |
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DirecTRAX®:
A cutting-edge direct mail service that tracks success with
online ROI reporting. We have complete direct mail solutions
from designing and layout, to printing, inserting and mailing
anything from a letter in an envelope, self-mailers, to specialty
Custom Market Mail (CMM) products. |
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ScanTRAX®:
is the only complete service survey card/online CSI tracking
system available to car dealers. We’ve neatly packaged
it in the form of either a numbered mirror hangtag or a convenient
fold-over tent card. It is a CSI survey card that hangs from
the rearview mirror. It's an information management system whereby
the results are reported back to the dealership in easy to read
4-color bar-graph reports. It's high-tech and a great tool for
the busy service manager. |
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PromoTAG®:
The Award winning dispatch tag that turns Trash Into Ca$h!©
It's the latest innovation to hit the auto industry. DiversiForm
transforms your current manila dispatch tag that ends up in
the trash, into an effective in-vehicle advertisement that
generates cash.
Start Turning Trash Into Cash©...
Combine the need for a dispatch system with in-vehicle advertising! |
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PhoneTRAX®:
Realizing that what DFI does is as much service based as product
based DFI has built it's own Call Center to do phone follow-up
calls for our dealer customers. In the tradition of our very
successful ScanTrax product, we now offer a complete phone follow-up
program that has gained recognition and approval from DaimlerChrysler's
Five Star Certification program and meets the requirements for
the Ford Blue Oval Certification Program. |
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VoiceTRAX®:
NEED TO COMMUNICATE QUICKLY WITH YOUR CUSTOMERS? This
is our newest and extremely popular automated calling program.
VoiceTRAX combines the latest in voice technologies with the
automotive expertise of DFI to bring you an automated calling
program that will save you money and increase your ROI. |
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ClearView®
Service Reminders: In the early years, DFI developed and
marketed Service Reminder Labels. Static Cling Service Reminders
are common now, but in the late 80's, they were a new and
progressive idea. DFI now sells ClearView Service Reminders
in various formats nationwide. These include:
- The still popular Static Cling label
- The ClearView Repositionable Service Reminders, which
will stick just about anywhere and can be easily removed
and restuck repeatedly
- We now provide portable desktop ClearView®
Printers that allow service shops to print their own
labels “on demand” right on their premises.
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OADA
forms: In 1989, DFI developed an alliance with the Oregon
Automobile Dealers Association (OADA Services, Inc.) to be their
exclusive forms distributor. Since then, DFI & OADA Services
have developed several original forms, now used by many of Oregon's
new and used car dealerships. DFI keeps Oregon dealers up to
date by creating new forms to protect their interests. |
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Seal4®
Buyers Guides: In 1991, DFI developed and patented the next-generation
Used Car Buyers Guide that seals all four sides of the form
to the window, eliminating the problem of Buyers Guides falling
off the window. We call them Seal4. "NO MORE CRUMPLES" was and
remains the product's slogan. Seal 4 was so innovative that
it earned two (2) U.S. Patents. |
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Hang-It
II Buyers Guides: Another new product from DiversiForm
is its Hang-It II Buyers Guides. Taking advantage of the FTC
amendments to the Used Car Rule, we created a hanging Buyers
Guide that hangs from the rearview mirror. |
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DiversiForm, Inc.
6475 SW Fallbrook Place
Beaverton, OR 97008
1-800-444-3445
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