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Monthly
Tracking Service Advisor Reports |
- Computer-scanned cards accurately verifies and records
every customer response
- Concise color bar-graph reports are available online on
your own password protected web site
- Compares service advisors to each other and the dealership
average for the month and quarter
- “This Month Compared to Quarter” shows trends
for each question
- Each card is scanned front and back so they're available
immediately after processing to view online
- Online Employee monthly review reports and 12 month CSI
trending charts
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Online Tracking Report Screen Shots |
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Service Advisor Reports |
Employee comparison to each other and Dealer |
Card images available immediately online |
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Online Employee Reviews |
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Trending Charts |
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monthly recognition certificates |
negative responses
e-mailed or faxed |
Monthly Certificates |
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- Professional color Recognition Certificates
proudly displays your scores
- Certificates are suitable for framing
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- “Poor” responses are immediately
e-mailed or faxed directly to you.
- System provides documentation for internal
dealership follow-up process
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